Returns & Exchanges
At VisitGreenvilleSC, we want you to love your purchase as much as we love our city. If you are not completely satisfied, we offer returns and exchanges on all eligible items within 30 days of delivery.
Check Eligibility
Ensure your items are in their original, unworn condition with all tags attached and are not marked as final sale items.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack and Ship
Securely pack your items and attach the prepaid shipping label provided via email, then drop the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing