Frequently Asked Questions
Everything you need to know about shopping with VisitGreenvilleSC.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental U.S. Once your order ships, you will receive a tracking number via email.
What is your return policy?
We offer a 30-day return policy for unused and unwashed items in their original packaging. Please contact our support team to initiate a return label.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our shipping options to more countries soon.
How can I track my package?
Once your order has been processed and shipped, a confirmation email containing a carrier tracking link will be sent to the email address provided at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Are your products ethically sourced?
Yes, we prioritize working with suppliers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure high product quality.